Trauma–Informed Organizations Webinar Training

Hosted by the Office for Victims of Crime Training and Technical Assistance Center (OVCTTAC)

A trauma-informed organization is one where all practices and services are viewed through the lens of trauma. In a trauma-informed organization, programs respond emphatically to survivor needs, ensure their physical and emotional safety, develop realistic goals, and avoid re-traumatization. This training provides guidance on how your organization can become trauma-informed and how to modify policies and procedures to respond to trauma victims.

 This training is designed for those responsible for designing and implementing their organization’s programs and policies. It will be delivered online, over the course of 5 weeks, beginning on February 18, 2019. Each week, except for the introductory week, will include a facilitated webinar.

This training is part of the NVAA Advanced Skills Institute and, like all of OVC TTAC trainings, there is no cost to participate. Please note: This is a pilot training and space is very limited. Apply today to reserve your seat.


All webinars are conducted from 11:30 a.m.–12:45 p.m. eastern time (10:30–11:45 a.m. central time, 9:30–10:45 a.m. mountain time, and 8:30–9:45 a.m. pacific time). The sessions are recorded, so if you are unable to participate in a live webinar, you will be able to access the recording.

Introductory Week: The Impact of Trauma, February 18–22 (no webinar this week).

Week 1: The Layers of Being Trauma-Informed, February 25–March 1. The facilitated webinar will take place on March 1.

Week 2: The Foundation of a Trauma-Informed Organization, March 4–8. The facilitated webinar will take place on March 8.

Week 3: Assessing Your Organization, March 11–15. The facilitated webinar will take place on March 15.

Week 4: Developing Your Organization's Trauma-Informed Approach, March 18–22. The facilitated webinar will take place on March 22.


Bridgette Butler
Brooklyn, New York

Bridgette Butler has more than 15 years of experience in the victim services and criminal justice fields, including extensive experience working on behalf of young people impacted by violence. Ms. Butler is the chief of staff for Common Justice, where she trains and supports staff who provide trauma-informed victim services to men of color. She was Common Justice’s national survivor specialist, supporting organizations to incorporate trauma and healing practices into high crime areas. She has supported the development of grassroots organizations to incorporate a healing equity lens to address trauma within communities of color. Ms. Butler co-authored Expanding the Reach of Victim Services: Maximizing the Potential of VOCA Funding for Underserved Survivors. Ms. Butler received her bachelor’s and master’s degrees from Xavier University of Louisiana.

Amy Fleischauer 
Kenmore, New York

Amy Fleischauer, L.M.S.W., is currently the director of survivor support services at the International Institute of Buffalo (IIB), a program that supports the efforts of survivors of human trafficking and domestic violence in their work toward safety and self-sufficiency. Grounded in the principles of trauma-informed care and harm-reduction, IIB provides culturally competent and linguistically appropriate services to approximately 250 survivors from 45 different countries of origin each year. Ms. Fleischauer supervises a team with expertise in responding to all trafficking situations, including a team focused on youth and another team focused on U.S. citizens, many of whom are referred to IIB from the newly opened Human Trafficking Court. She has a certificate in Trauma Counseling from the University of Buffalo and recently became certified by SAMHSA to conduct a training titled How Being Trauma-Informed Improves Criminal Justice System Responses. Ms. Fleischauer received the 2010 FBI Directors Community Leadership Award for her anti-trafficking efforts and currently serves on the Steering Committee of Freedom Network USA. She holds a master's degree in Social Work from Columbia University.

For more information about this training, please email